Disclaimer

Onset, operated by Crans & Co., provides the information on this website and the materials available through the Onset platform for general informational purposes only. The following disclaimers apply to our website and the Service.

Beta Software

The platform is in private beta. Features may change, behave unexpectedly, or be replaced as we develop the product. We recommend keeping your own records of anything business-critical until the beta period ends.

AI Systems Are Probabilistic

Artificial intelligence systems are probabilistic. Outputs can vary between requests and may contain errors, omissions, or inaccuracies. AI should not be treated as a source of definitive truth. See our AI Transparency Policy for details.

Numbers Depend on Your Data

LIVE analytics and finance figures are produced from the data available through your connected TikTok Shop account, including order, fee, shipping, affiliate, and return data. Where that data is incomplete, delayed, or categorised differently by the platform, the resulting reports and margins may be inaccurate. Verify figures before relying on them for accounting, tax, or business decisions.

Platform Availability

The platform depends on third-party services, including TikTok Shop and our payment processor. If a connected provider changes its API, pricing, or terms, or discontinues a service, related features may stop working or require reconfiguration. We are not responsible for changes outside our control.

Business Results Cannot Be Guaranteed

We do not guarantee specific business results, including revenue, sales, margins, traffic, customer acquisition, or operational savings. The platform is designed to support and improve day-to-day operations, but outcomes depend on many factors outside our control, including market conditions, the policies you set, and your team’s execution.

Partner Results

Results described for our partners, including HardSneakers, reflect that specific shop and its operations. They are illustrative and do not guarantee similar outcomes for your shop. Every seller is different, and results depend on variables specific to your business.

No Professional Advice

Nothing on this website or in the platform constitutes legal, financial, accounting, tax, or regulatory advice. For advice specific to your circumstances, consult an appropriately qualified professional.

External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of those external sites.

Limitation of Liability

To the fullest extent permitted by law, Onset is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the Service, or from reliance on any information, report, or output provided through it. Use of the Service is at your own risk.

Contact

For questions about this Disclaimer, contact us at info@cransmarketing.com.